Last Updated: 2025

At IPTVNINE, we understand that circumstances may change. We strive to make the cancellation process as simple as possible.

1. Cancellation Before Activation If you wish to cancel your order before you have received your activation email (M3U details), please contact us immediately.

• We will cancel the order and issue a full refund instantly.

2. Cancellation After Activation (Within 7 Days) If you have already received your details but are not satisfied, you are covered by our 7-Day Money-Back Guarantee.

• You may request a cancellation and full refund within 7 days of purchase if our team cannot resolve your technical issues.

• Please refer to our Refund Policy for full eligibility details.

3. Cancellation After 7 Days If you wish to cancel your subscription after the 7-day window has passed:

• Your subscription will simply not renew automatically.

• You can continue to use the service until your current plan expires.

• No partial refunds are issued for the remaining time after the 7-day period.

4. How to Request Cancellation To cancel your order, please contact our support team with your Order Number:

• Email: support@iptvnine.org

• WhatsApp: 44 7418 360646

5. Refund Method All refunds resulting from a cancellation will be processed back to your original payment method (Credit Card or PayPal). We cannot send refunds to different bank accounts or third-party wallets for security reasons.