Delivery Policy
Last Updated: 2025
At IPTVNINE, we understand that you want to start watching immediately. As a digital service provider, we do not ship physical products; all credentials are delivered electronically via email.
1. Delivery Timeframe
Instant Delivery: In 90% of cases, our system automatically sends your M3U link and login details within 5 to 15 minutes of successful payment.
Manual Verification: On rare occasions (or during UK overnight hours), manual verification may be required. In these cases, delivery may take up to 7 hours.
Time Zones: Please note that our support team operates on UK Time. Orders placed late at night may be processed the following morning.
2. Delivery Method Your IPTV subscription details (Username, Password, and M3U URL) will be sent strictly to the email address you provided at checkout. Please ensure your email address is correct before finalizing your order.
3. If You Have Not Received Your Order If you have not received your email within the estimated timeframe, please follow these steps:
Check Your Spam/Junk Folder: Automated emails often end up here.
Verify Your Email: Check your order confirmation to ensure you didn’t make a typo.
Contact Support: If you still cannot find your details after 7 hours, please contact us immediately.
4. Contact Us For assistance regarding your order delivery, please reach out to us:
Email: support@iptvnine.org
WhatsApp:+44 7418 360646